We weren’t necessarily having problems but needed to update our systems and have one company take care of everything instead of trying to do it in house. We had an employee with some IT experience and he took care of set ups and maintenance and we didn’t have a lot of problems but as we grew, we needed a computer company to get familiar with our business and take care of it.
I spoke to some business people in NWA and they recommended Complete Computer Services, so we met and felt like they would be a good fit. The changeover to CCS was a seamless process from start to finish and we have been extremely happy since.
The biggest benefits? Timeliness with addressing problems during normal hours of business, after hours, and weekends. Keeping our systems up to date and making us aware of necessary upgrades to our systems so we can plan for it. Have a good understanding of our estimating programs and are able to problem solve quickly when we have issues. We would recommend CCS to other local businesses!